Help Center

FAQS

FAQs

Collaborations

What is your return policy?

How do I exchange an item?

How long do I have to make a return?

Can I return items that were purchased on sale?

I received a damaged item. What should I do?

I was sent the wrong item. How do I get the right one?

How long will it take for me to receive my store credit?

Do you provide return labels to Alaska, Hawaii, US territories or APO/FPO addresses?

Do you expedite shipping?

Do you offer in store pick up?

How long does shipping take?

I noticed the shipping address I entered when placing my order is incorrect. What should I do?

What if my package says delivered but I can’t find it?

I placed my order but didn’t receive an order confirmation email. What should I do?

Can I cancel my order?

Do you have restock notifications?

How can I contact you?

How do I use a gift card/discount code?